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Question

Box Account Showing Full

  • May 23, 2025
  • 1 reply
  • 8 views

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Hi,

 

Im hoping you can help. I have deleted many files and removed from trash but my box drive showing as full.

Is there anything I can do to fix this?

Kindest Regards

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Nick, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!