Skip to main content
Question

Box Account Showing Full

  • May 23, 2025
  • 1 reply
  • 59 views
Forum|alt.badge.img

Hi,

 

Im hoping you can help. I have deleted many files and removed from trash but my box drive showing as full.

Is there anything I can do to fix this?

Kindest Regards

    1 reply

    Forum|alt.badge.img

    Hi Nick, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Terms of ServiceAccessibility statement