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Question

Box Account Ran Out of Space

  • May 27, 2025
  • 1 reply
  • 73 views
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I deleted all the files in the account and in the trash bin to reclaim space and store new files but still, the dashboard says I don't have any space. Please solve the issue

    1 reply

    C
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    Hi there, 

    Welcome to Box Community and glad that you've joined this forum. 

    Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as indicated, please let us know and we'll help you fix it. 

    Hope it helps! 

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