I have an employee who can no longer log into Box. No one seems to know who to contact to fix her account. Any advice?
Hi @jjliscinsky,
Welcome to Box Community, and we’re glad to assist!
In regards to your employee’s Box login, it’d be helpful if you could provide more context to this issue.
Is there an error message that’s keeping her to successfully login to Box?
We look forward to your reply!
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
