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Question

Box account problems.

  • October 13, 2025
  • 1 reply
  • 19 views

I have an employee who can no longer log into Box.  No one seems to know who to contact to fix her account.   Any advice? 

1 reply

Rona Box
  • Community Manager
  • October 14, 2025

Hi ​@jjliscinsky

Welcome to Box Community, and we’re glad to assist! 

In regards to your employee’s Box login, it’d be helpful if you could provide more context to this issue. 

 

Is there an error message that’s keeping her to successfully login to Box? 

 

We look forward to your reply!