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Box account full but not

  • May 23, 2025
  • 1 reply
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You say I'm using all 10 GB but I'm only using 5% of that (half a gig).

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    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help! 

    We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

    Let us know in this forum if you happen to experience this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

    Thanks for posting!

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