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I had a business email account, I stopped using the account it had a promo of 50 GB for free and then I switched to a personal email account, my data is all gone, how can I retrieve it?  


 

Hi there, 


Welcome to the Box Community! 


I can confirm that your account has 50GB of storage under an Individual account. 


To confirm the file size limit for your account:


  1. Log into Box.

  2. Click your account icon in the upper-right-hand corner.

  3. Select Account Settings from the menu that displays.

  4. Scroll down to the Account details and review your Max file size listed.

Thanks!


 

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