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Question

Box account from a company account to personal

  • May 22, 2025
  • 1 reply
  • 12 views
C
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I had a business email account, I stopped using the account it had a promo of 50 GB for free and then I switched to a personal email account, my data is all gone, how can I retrieve it?  

 

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community! 

    I can confirm that your account has 50GB of storage under an Individual account. 

    To confirm the file size limit for your account:

    1. Log into Box.
    2. Click your account icon in the upper-right-hand corner.
    3. Select Account Settings from the menu that displays.
    4. Scroll down to the Account details and review your Max file size listed.

    Thanks!

     

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