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Question

Box Account Association with Company I don't work for

  • May 11, 2026
  • 1 reply
  • 6 views

My personal Box account appears to have been associated with an organization I do not work for and there is no way for me to undo or disassociate it?

1 reply

Rona Box
  • Community Manager
  • May 13, 2026

Hi ​@OllySheppard

Welcome to Box Community, and we’re glad to assist! 

 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing case and rest assured that we’ll continue to get in touch to dissociate your personal Box account. 

 

Thank you for the continued support in the Community!