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Question

BOXトライアル時SSO接続が失敗する

  • Nov 13, 2025 12:08 AM UTC
  • 3 replies
  • 156 views
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AzureとSSO構成しようとすると、以下のような表示がされ連携ができない状況です。

解決策をご教示いただけますと幸いです。

3 replies

Rona Box
  • Community Manager
  • Nov 13, 2025 9:55 PM UTC

Hi ​@boxssotest1, 

Welcome to Box Community and we’re glad to assist! 

As of this message, we're only able to offer full support in English in this forum.

We apologize for this limitation -- please contact this languages, or use any third-party translator if you need further assistance.

 

Thanks for posting, and we look forward in assisting you! 

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  • Author
  • New Participant
  • Nov 14, 2025 12:11 AM UTC

Dear ​@Rona Box 

First of all, apologies for initially writing in Japanese.

 

Subject: SSO Connection Failure During Box Trial

When attempting to configure SSO with Azure, we encountered the following error and are unable to complete the integration:

An error occurred while creating the SSO connection. Please contact Box User Services. Identity Provider: Azure

Could you kindly advise on the steps to resolve this issue? Thank you for your support.

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Rona Box
  • Community Manager
  • Nov 14, 2025 9:05 PM UTC

Hi ​@boxssotest1, thank you for responding! 

We’d love to help assist with your SSO connection. However, it appears that you’ve already ended your Box subscription. 

 

We look forward to hear back from you! 

 

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