Skip to main content

Box Sign: I sent a document to a colleague to sign, but it has been bounced back with this message: The email is correct, but this is the message I get:


Diagnostic code: Box Sign has suppressed sending to this address because it has a recent history of bouncing as an invalid address. - Bounced Address

Hi Richard, 


Welcome to Box Community and glad to help!


Looks like you're working with Product Support regarding your Box Sign issue. Please keep an eye out and a member of our team will stay in touch. 


Thanks for posting! 


Reply