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Question

Bonus free 10Gb storage promo

  • May 22, 2025
  • 5 replies
  • 28 views

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Received an email from [personal information--redacted] with suggestion of downloading Box app in August to get free bonus 10Gb of storage. Proceeded so but nothing received so far. False advertising?

5 replies

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Hi there,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. 

Please check your email for details and updates.

Regards,


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Hi, I have the same problem - received an email with the same promotion, downloaded the app, but didn't receive any additional storage..


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I also downloaded the ios app based on promotion offering an additional 10GB of storage. Please advise as to when storage will show up in my account.


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Same here. And I've checked my junk folder as well, but seems that my extra storage hasn't been reflected although it was been two weeks now. Happy to provide additional information if required. 


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Same here. Havent received the additional 10GB storage as storage. [lease expedite the issue