I have a faculty member that uses Box Sync to back up files but after a while of running the software just stops. No error msgs are shown but it just stops. Files are not backed up or anything. I have tried re-installing the software but that doesn't work. It seems like its running at first and the file counter is going up but it never finished. Any ideas?
Question
Bock Sync not backing up files
Hi Joshua,
Welcome to the Box Community and thanks for your post in the forum!
It appears an agent is already working with you on a ticket to help to look into this.
Please continue working with her and if you have further questions, please let the support representative know.
Thanks again for posting and have a nice day!
Best,
France
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