Hi, as others have posted, I get a blank screen upon logging in. I've cleared cookies and cache and tried a few browsers. Nothing is working. I can use my phone app fine
Hi AV Operator,
Welcome to Box community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Temporary disable plugins/extensions, firewall, and VPN
3. Check if your firewall is configured for Box apps https://support.box.com/hc/en-us/articles/360043696434-Configuring-A-Firewall-For-Box-Applications
4. Try to connect to a different network
I trust that the above steps will do the trick. Let me know how it goes.
Thank you for posting!
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