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Question

Blank screen at log in

  • May 23, 2025
  • 2 replies
  • 14 views

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I have reset all my accounts and passwords but getting a blank screen upon log in.  Please help.

 

Deb

2 replies

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Hi Deb, 

Welcome to Box Community and glad to help! 

If you're having trouble logging in to the Box website. Kindly follow these troubleshooting steps: 

Hope it helps! 


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I'm having the same problem. I am on Edge Version 122.0.2365.52 (Official build) (64-bit). It says it is up to date. I have cleared the cache.  I'm on Windows 11. Any other ideas?