Hi Deb, 

Welcome to Box Community and glad to help! 

If you're having trouble logging in to the Box website. Kindly follow these troubleshooting steps: 

• Please ensure your web browser is the latest version of Chrome, Firefox, Safari, or Edge
  


• Try clearing your browser's cache. If this does not resolve your issue, please proceed to the next step.


• Verify that you are using one of our recommended operating systems.

Hope it helps! 

I'm having the same problem. I am on Edge Version 122.0.2365.52 (Official build) (64-bit). It says it is up to date. I have cleared the cache.  I'm on Windows 11. Any other ideas?