Every time I log into box the screen comes up blank. I have cleared cashes, and add ons , my firewall is fine. Does anyone know how to actually get in touch with a person at box, or even better yet does anyone know how to solve this issue.
Question
Blank Screen after I log into box,
I have the same problem in Safari Version 12.1.2 (12607.3.10).
Was previously working fine a few weeks ago.
Works in Chrome Version 103.0.5060.134 (Official Build) (x86_64)
I am using an older iMac running MacOS 10.12.6 (16G2136)
Hi there,
Welcome to Box Community and glad to assist!
To fix your blank screen issue on Box, can you try the following below?
- Are you using this Box login URL to access the Box webpage?
- You may check your Operating System and browser to make sure it's supported in Box. To confirm, please go to this article.
- Please attach a screenshot of your error.
We'll await for your reply!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.