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Hello, 


Recently I can no longer access the box and I am presented with a blank screen. I have cleared my cache and tried different browsers. My colleagues are experiencing the same issue. 


I can access it on my phone but not this works laptop. IT cant help me as there is no firewall. Please help

Hi Leanne, 


Welcome to Box Community and glad to help! 


You may use these troubleshooting steps to fix your blank screen issue, 


Hope it works! 


Hi Rona, 


Unfortunately this has not helped - is there anything else I could try? 

Thanks


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