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In the past, I did trial for BOX enterprise to confirm my customer's need to integrate box file integration with microsoft 365.


I canseled trial before the end of trial and confirm it to the contact center,


But I check the invoice the credit card, there was a billing, amout is ¥10,421.


Please refund this money.


What information is needed to refund this. I don't remember the exact emal but I do remember the invoice number.


I already quit previous company when I tried this trial, so please email my current email address below 


<personal information-redacted>


Kind


Jun

Hi Jun, 


Welcome to Box Community and glad to assist! 


In order to address your inquiry, you can create a new ticket to contact our Billing team or directly email us through billing@box.com


We'd love to further assist!


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