Hi – I created an account to view urgent files and then canceled it once I was put on my company's account. I added in my credit card information – why is it saying that my balance is past due?
Hi Erin,
Welcome to the Box Community! I'm happy to help.
Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808 189 0504 our Billing Team to work directly with you.
Best,
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