Billing from annual to monthly

Hi Erik,

You can visit box.com/billing to see your billing status for Box. Check out the steps in the article here:

https://support.box.com/hc/en-us/articles/360049105914-How-to-View-Billing-Information

If you need further help from a billing agent, submit a ticket with our team directly:

• https://support.box.com/hc/en-us/requests/new

This response does not answer the question.

Hi Shawn, 

Welcome to the Box Community!

If you need assistance in changing your account's billing to monthly, our Billing team can help you with this. 

Please go ahead and submit a ticket with our Billing support on this page and an associate will reach out to you to help with your request.