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Question

Billing and Refund Request Urgent

  • May 23, 2025
  • 1 reply
  • 8 views

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I was forced to use a trial to view a deck. I finally noticed Box has been charging me everymonth even though I used the platform one time. I am requesting a cancellation of my account and refund of my money back to my card as soon as possible.

Thank you.

1 reply

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Hi Neesha, 

Welcome to Box Community! 

Looks like you've already worked with our team to address your payment query. Let us know in this forum if you have questions and we'd love to assist.

Thanks for posting!