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Question

billing

  • May 22, 2025
  • 2 replies
  • 75 views

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i seem to have an account.  how do i find out what i am paying for it?

2 replies

Forum|alt.badge.img

Hi Jo, 

Welcome to the Box Community!

If you wish to view your Billing information, please take a look at this article on how to: https://support.box.com/hc/en-us/articles/360049105914-How-to-View-Billing-Information 

For reference, if you have any billing-related inquiries you may email billing@box.com or submit a new Billing ticket from this page: https://support.box.com/hc/en-us/requests/new

Best,


Forum|alt.badge.img

Hi I signed up for the free trial a month ago in the beginning of November, just to upload a couple pictures to share. I did not purchase anything else. On the 19th of November I got a charge for $583 for 'business licenses' or something that I did not purchase. Who can I talk to about this?