I accidently added 10 users and only need 4. it charged me for 10, is there anyway i can be refunded and start over?
Hi Lotte,
Welcome to Box Community and glad to assist!
Kindly reach out to our Cancellation team to do these changes for your seats/licenses. To do so, you can email them via cancel@box.com.
Rest assured that a member of our team will get in touch as soon as possible.
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