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Question

Being admin, I cannot enter admin functionality to add a new user

  • May 23, 2025
  • 1 reply
  • 16 views

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Hello Box support,

I want to add a new team member, but can not find the admin console at the left-side menu bar although I am the admin for this box account.
What to do?

 

regards,

 

Peter

1 reply

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Hi Peter,

Welcome to Box Community and glad to help! 

You're currently subscribed on a free personal account. Note that we only have Box Administrator for Business Starter accounts and above. 

Thanks for posting!