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Question

Bad Storage Info

  • May 23, 2025
  • 2 replies
  • 15 views

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I have the same problem, my storage info is not real, please run the script to solve the problem, please.

 

2 replies

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Hi Alessandro,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!


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We are having the same issue. Our storage should be unlimited, but it's showing that it's full. Can you please run the script on our account also?