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Question

Bad request while adding email in box api

  • May 22, 2025
  • 3 replies
  • 20 views
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await adminClient.UsersManager.AddEmailAliasAsync(userId, newEmail)

 

The API returned an error [BadRequest | 99qmr0gmpw2t4nu2.0d7224ca725713d27001291f4f5df6fb1] bad_request - Bad Request

    3 replies

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    Hello Amay, 

    The error message I'm seeing within our backend logs is "email_alias_domain_not_part_of_this_enterprise". If you require an additional email domain to be added to your Box enterprise, please open a ticket with our support team directly. 

    Best, 

    Kourtney, Box Developer Advocate

    C
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    yes that worked, it was of dev environment, getting another issue in prod:

    The API returned an error [BadRequest | xdzfx0gtza62njo7.016ebd0c683f5575d59c26ee0c187b686] bad_request.

    Thanks,

    Amay

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    Issue for this error is that the email_alias_domain_not_part_of_this_enterprise

    Terms of ServiceAccessibility statement