Hello
This problem as been unsolved for years, why is it still not fixed?
At least the end user shoud be able to run the script themselves to solve the problem without having to waste box´s workers time!
Could you please reset the available space size to it´s correct value?
ID da conta
13906627666
9,2 GB de 10,0 GB
Best Regards
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.