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Question

Available Storage Space is Wrong

  • May 27, 2025
  • 3 replies
  • 7 views

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well once again, i need my storage use to be updated. 

at Box team: dont you want to fix that problem that has been here forever??

3 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

helloooo? can you fix the available storage space problem?


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Patrice, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

why are you always dodging the question about the fact it's been years that you have this problem??