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My Box data says I am at 10GB out of 10GB, even though I had totally emptied my folders and then upload some data but no where near 10GB. I can now not duplicate files or upload more. Please reset the space counter calculator!

Hi Jeannine, 


Welcome to Box Community! 


To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 


Thanks for posting!


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