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Question

Available space

  • May 23, 2025
  • 3 replies
  • 9 views

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My account does not display the amount of free space correctly. Please help.
I deleted about 1/2 of my account over the last 24 hours and I still show very little free space.

3 replies

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I am following the process, why cant anyone help me?


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Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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Thank you... is there any way to prevent this from happening?