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Question

Available space

  • May 23, 2025
  • 2 replies
  • 8 views

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My account does not display the amount of free space correctly. Please help.
I deleted aboit 1/2 of my account over the last 24 hours and I still show very little free space.

2 replies

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Hi there, 

Welcome to Box Community and I'm here to help!

We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage. 

Let us know in this forum once get this issue again. https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

Thanks for posting! 


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Thank you, things look correct now