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Question

Auto-Save Feature Not Working

  • May 27, 2025
  • 1 reply
  • 18 views

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Hello,

When using the "Microsoft Excel Online" feature, my work keeps disappearing and defaulting back to it's original upload. This issue has also happened with one other person.

May we please get assistance with this!

Thank you! 

 

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Hi Rosalyn,

Welcome to Box Community!

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann