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Question

Authorizing an App - Cannot find app

  • May 22, 2025
  • 4 replies
  • 39 views

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Hi Everyone,

 

I am currently working with our Box administrator to grant access to an App I created for testing JWT with. He cannot see my app in the admin console in order to grant the access. Is there a step I am missing to get my app to show up in the admin console?

 

Thanks,

 

Dennis

4 replies

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 The next step would be providing your Box Admin the client id for your application. Then the Box Admin has to click Authorize New Application on the Apps Page within the admin console to enter this information. The steps are documented here with screenshots.


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Thanks Murtza. Could the list of apps that the administrator sees be the list of apps that's already been authorized?

 

Dennis


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 That's correct. The apps listed under the Custom Applications section are apps already authorized in that Box enterprise.


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hi 5260044308, not sure if you are still active here. I'm having similar issue, where my admin cannot see my apps that needs authorization. I tried opening the link that you gave 6 years ago but the link is not working anymore.