I have sent an invitation to a collaborator, but the mail is not sent. It seems that the authorization mail is not sent to Mac mail. Is there any other option to access BOX folder without authorization mail?
Question
Authorization mail is not sent to Mac mail
Hi Yumi,
Welcome to the Box Community!
Has the receiver checked his Spam/Junk email folder?
This seems like it might be an issue that requires some account specific information to solve, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly.
Please come back and let us know how things go with support!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.