I got a new phone and forgot to save the credentials for the 2 factor authentification. Then I registered a new box account to log in and to write this post.
Is there a way to reactivate the other account (details of the account not mentioned here; the password is still available).
Thank you for any hints.
Hi Patrick,
Welcome to Box Community and glad to assist!
It's recommended that you use your affected email account to address your login issue.
Using your affected email account, please open a new ticket using this link.
We'd love to further assist!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.