Skip to main content
Question

Authenticator Lost

  • May 27, 2025
  • 1 reply
  • 19 views

Forum|alt.badge.img

I've enabled, 2 factor authentication for box however, am not able to get any codes in the authenticator. Kindly help

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Nagendra, 

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account have a designated team that works closely with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for immediate assistance.

Thanks for posting!