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Question

Authenticator Issue

  • May 27, 2025
  • 1 reply
  • 27 views

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Log in requires an authentication. My Google Authenticator does not recognize Box. Obviously, I am not real tech savvy. What do I need to do?

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Bill,

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!