Trying to work with a new company. They've sent me files to cold on and require an authenticator for it to work.
But the authenticator system is not seeming to work - what am I doing wrong?
Authenticator App - doesn't give me any actual apps to use.
Email authentication - it says my user email is invalid
SMS authentication - tells me my phone number is not valid
I'm losing my mind...
Question
Authenticator Issue
Hi Paul,
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.