Skip to main content

Dear All,


I get problem to sign in my account, it always becomes failed when i signed in. my account is <personal information-redacted>, please help me. thank you

Hi Ezra,


Welcome to Box Community and glad to assist!


We suggest having the affected user to open a support ticket to address her/his MFA issue. 



The link provided will allow you to create a ticket even if you have trouble signing in. 


Thanks for posting! 



Reply