Dear All,
I get problem to sign in my account, it always becomes failed when i signed in. my account is <personal information-redacted>, please help me. thank you
Question
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Hi Ezra,
Welcome to Box Community and glad to assist!
We suggest having the affected user to open a support ticket to address her/his MFA issue.
The link provided will allow you to create a ticket even if you have trouble signing in.
Thanks for posting!
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