Skip to main content

A Borrower has shared a Box with me that is requiring an authenticator app be set up and asking for a 6 digit authentication code.  I've not seen this before and am not sure what to do.  Thank you.

Hi Sandy, 


Welcome to Box Community and glad to assist!


I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 


Thanks for posting!


Reply