Skip to main content
Question

Authenticator App Setup

  • May 23, 2025
  • 1 reply
  • 18 views

Forum|alt.badge.img

A Borrower has shared a Box with me that is requiring an authenticator app be set up and asking for a 6 digit authentication code.  I've not seen this before and am not sure what to do.  Thank you.

1 reply

Forum|alt.badge.img

Hi Sandy, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!