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Question

Authenticator app not working

  • May 27, 2025
  • 1 reply
  • 29 views

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Hi, 

I got an invitation to collaborate on some files, logged into box and was asked for the 6 digit code from the authenticator app... which I entered, repeatedly, but keep being told that the code is incorrect. Please contact me to help asap. Thanks.

1 reply

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  • Author
  • Box Employee
  • 34740 replies
  • May 27, 2025

Never mind. I figured it out