Good morning. When trying to log in to Box on my phone after I type in my password, I'm prompted for a 6-digit code that is different than the Microsoft authenticator app code that I use for other apps. Please help me resolve this issue so I can log in.
Thank you.
Jon
Hi Jon,
Welcome to Box Community and glad to help!
To assist with your login issue, I opened a new ticket and a member of our Product Support team will be in touch.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.