I need helping resetting my MFA to a mobile phone number. It keeps sending codes to an authenticator app I never had. There appear to be many other users submitting the same concern on this forum.
Hi Sarah,
Welcome to Box Community, glad to assist!
Due to privacy and security reasons, we recommend that you use your affected email to contact Box Support.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.