I need helping resetting my MFA to a mobile phone number. It keeps sending codes to an authenticator app I never had. There appear to be many other users submitting the same concern on this forum.
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Hi Sarah,
Welcome to Box Community, glad to assist!
Due to privacy and security reasons, we recommend that you use your affected email to contact Box Support.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.