Skip to main content
Question

Authenticator App

  • May 27, 2025
  • 1 reply
  • 116 views
C
Forum|alt.badge.img

Hi,

I no longer have access to the authenticator app and my backup codes no longer work, please I need help logging into my account.

    1 reply

    C
    Forum|alt.badge.img

    Hi Eduardo, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

    Terms of ServiceAccessibility statement