I'm trying to access my account but I'm prompted for an authenticator code which I don't think I've ever set up.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
I'm trying to access my account but I'm prompted for an authenticator code which I don't think I've ever set up.
Hi Alex,
Welcome to Box Community and glad to help!
Let me create a new case and a member of our team will be in touch, please keep an eye out.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.