I can't remember what app I used originally to authenticate my account but I don't receive anything when asked for a code. I have used my backup codes but they appear to only be one time use and now I can not get into my account.
Question
Authenticator App
Hi Zach,
Welcome to Box Community and let me assist!
A member of our team will step in to assist you and I opened a new case. Please keep an eye out and we will be in touch.
Thanks for posting!
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Hi - I'm having the same problem. It asks me for an authenticator code, but doesn't provide a QR code.
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