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Question

Authenticator app

  • May 23, 2025
  • 1 reply
  • 6 views

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I have a box account but never set up the 2 step verification.  I can get as far as entering the 6 digit code - but I don't receive anything.ckv2OLY05Z0zbbDFqFQvXorLQ.png

I can't get to my account to add this level of security.  Can someone help me log into my account?  thank you.  Amy Clark-Stasiw

1 reply

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Hi Amy, 

Welcome to Box Community and glad to assist with your login issue. 

To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!