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Question

Authentication Code!

  • May 23, 2025
  • 1 reply
  • 184 views
C
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I can still sign into my account on the internet/website, but not on my new computer and on my new phone.

I am asked for an authentication code, which I can not get.
Any advice? Thanks! HK

    1 reply

    C
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    Hi Heike, 

    Welcome to Box Community and glad to assist! 

    To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

    Thanks for posting! 

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