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Question

Attaching to an email a file in a synced folder

  • May 23, 2025
  • 1 reply
  • 7 views

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I use Outlook 2013 on my desktop for emails.  When I open Outlook to prepare an email and I click Attach File, I do not see the folders that have been Synced to select the item I want to attach.  How do I attach to an email a file that is in a folder that has been synced?

1 reply

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Hi Alexis, 

Welcome to Box Community and happy to help! 

Let me open a new ticket and have our Product Support team to assist. Please keep an eye to your email and we'll get in touch shortly. 

Stay well and thanks for posting!