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Question

@mention not working for a specific user

  • May 23, 2025
  • 1 reply
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I can @mention all users in our license except for one of them. Not sure why. Can anyone help?

1 reply

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Hi Jeremy, 

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!