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Question

Assistance needed: Unable to change Primary Login Email

  • December 29, 2025
  • 0 replies
  • 10 views

  • New Participant

I am writing to request assistance with changing my Primary Login Email to release my current email address.

I attempted to do this myself, but I encountered two issues:

  1. There is no "Change" button available in my settings.

  2. When I tried to add a new email address manually, the system displayed an error message.

Could you please help me change my Primary Email to: [removed by moderator]

My goal is to free up my current email address ([ [removed by moderator] ]) so it can be used for a new account.

Thank you for your help.