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Question

Assistance Needed for WB Box Account Creation

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello Team,

There is a user, [personal information–redacted], who is unable to create a free account in WB Box. When the user tries to create an account, it shows that the account is already created.

Could you please check and let us know why the user is unable to create the free account in Box?

Could you please provide us the update on my email id : [personal information–redacted]

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Vivek,

Welcome to the Box Community!

This issue should be best addressed by our Premier Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!