I just created a new Box account with 3 seats. my admin account users one seat. How do I create a new user and assign one of those seats licenses? When I try and add a managed user it want to complete a purchase of another seat.
Hi
Welcome to Box Community, and we’d love to help regarding your account creation.
It indicates that you have already collaborated with one of our team members. Since you have created a new case, please keep an eye out and someone from the Box team will reach out through email.
Thanks for posting and we hope to get this sorted out very soon!
Hi
Welcome to Box Community! Thank you for joining our discussion, and we’d love to assist.
You have used up 2 out of your 3 available seats, and if you are prompted to pay for another seat we suggest on reaching out to our Billing team by emailing billing@box.com.
Thanks for posting!
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